Operations Administrator

Operations Administrator

Shimmer is a leading provider of wearable wireless sensor products and solutions. As a pioneer in the industry Shimmer is committed to pushing the boundaries, and driving the future development of wearable wireless sensing through our personnel and world class engineering team.

Reports to
Marketing Manager
Works with
Marketing/Sales Team
Job Location
Dublin, Ireland
Job Type
30 Hours

About Shimmer Sensing

Headquartered in Dublin, Ireland and with locations in Boston, USA, Barcelona, Spain and Kuala Lumpur, Malaysia, Shimmer offers wearable wireless sensing technology, solutions and consultancy services to the Research and Education, Enterprise, and End User markets. Shipping to over 70 countries worldwide our technology and solutions are utilized by the brightest start-ups, Fortune 500 companies, and world’s leading Universities. Shimmer is a privately held company, and manufactures all of its products in its Dublin facility which is accredited to the quality management standard ISO 9001 and the medical device standard ISO 13485.

Job Summary

Based at Shimmer Research’s Headquarters in Dublin, we are recruiting for an exciting opportunity as operations administrator to join our growing team. The individual will be involved in coordinating the sales operations between Shimmer Research and its parent company Realtime Technologies (manufacturer) to ensure a seamless and satisfactory delivery of product for our global customers. As part of this role, we are seeking someone who can work with our executive and sales teams as well as our engineers to ensure operational effectiveness.

The Role

• Act as point of contact for all office administration duties.

• Coordinating between customers sales and operations departments in resolving day-to-day. administrative and operational tasks.

• Data Entry/Updates Customer relationship management system with key information.

• Manage company logistical shipments to customers. .

• Prepare record and update company documents where needed.

• Act as point of contact with our main manufacturing supplier.

• Support our accounts team in the evaluation of stock levels and raise orders when necessary.

• Manage company customer returns process.

• Working to ensure all process and procedures are updated and reflect the most efficient methods of performing tasks.

Requirements

• Recognized office administration training course or a relevant third level degree

• A minimum of years 2+ in a similar role.

• Ability to multitask and meet deadlines.

• Ability to communicate clearly and effectively and to interface with operational teams..

• Ability to work on own initiative.

Desirable Qualities

• Professional approach.

• Preparing custom quotes for potential and repeat customers.

• Efficient and good time-keeper.

• Articulate.

• Strong organisational skills.

• Strong Windows literacy (Outlook, Word, Excel, etc.)

• Ability to learn and adapt quickly

The Package

Part-Time: 30 Hours.

Salary Range: Competitive.

Personal growth and career path opportunities available.