All Shimmer orders come with a standard 12 months warranty, see here.
Customers have the opportunity to extend this warranty by an additional 12 months should they so wish. Some terms do apply:
- Extended Warranty adds 12 months warranty to your initial 12 months. E.g. purchase on April 12th 2019, with extended warranty purchased you are in warranty until April 11th 2021
- Extended Warranty can only be purchased within 1 month of your initial order date
- Order or Invoice number must be provided for the order you wish to add extended warranty to
- Extended Warranty only applies to the items included in the order stated at time of purchase and is non transferable
- Multiple Extended Warranties may be purchased for multiple orders (provided warranty is purchased within 1 month of initial order date)
- Extended Warranty can only be added to an order once
- Warranty and Support policy, as stated here, does not change
- Shimmer reserves the right to not accept Extended Warranty orders, any payments made on Extended Warranty orders not accepted by Shimmer will be refunded
If you have any queries on the Extended Warranty please contact Shimmer directly.